I. Introduction

1.1 Welcome to the VEEPEE.G platform (“Website”). Before using this Website or opening a VEEPEE.G account (“Account”), please carefully read the following Terms of Service to understand your legal rights and obligations with VEEPEE.GMobile Malaysia Sdn. Bhd.

1.2 The Services include an online platform service that provides a venue and opportunity for the sale of goods between a buyer (“Buyer”) and a seller (“Seller”) (collectively, “you”, “User”, or “Parties”). The actual sales contract is entered into directly between the Buyer and Seller, and VEEPEE.G is not a party to this contract or any other contract between the Buyer and Seller and assumes no obligations relating to any such contract. The parties to such transactions shall bear full responsibility for their sales contracts, product listings, purchase guarantees, etc. VEEPEE.G does not participate in transactions between users. VEEPEE.G may or may not pre-screen users or content or information provided by users. VEEPEE.G reserves the right to remove any content or information you post on the Website pursuant to Section 6.4 herein.

1.3 Before becoming a user of this website, you must read and accept all terms and conditions in these Terms of Service, as well as all terms and conditions relating to these Terms of Service, and you must agree to the processing of your personal data as described in the Privacy Policy linked here.

1.4 VEEPEE.G reserves the right to change, modify, suspend, or terminate all or any part of this website or service at any time, or with notice, as required by local law. VEEPEE.G may release certain services or features in beta versions, which may not function properly or in the same manner as the final version, in which case we assume no responsibility. VEEPEE.G may also, at its sole discretion, restrict certain features or limit your access to part or all of the website or service without notice or liability.

1.5 VEEPEE.G reserves the right to refuse you access to the website or service or allow you to open an account for any reason.

By using the VEEPEE.G service or opening an account, you irrevocably accept and agree to the terms of this agreement, including any additional terms and conditions and policies referenced and/or linked here.

If you do not agree to these terms, please do not use our services or visit this website. If you are under 18 years of age or the legal age of consent under applicable laws in your country (“Legal Age”), you must obtain permission from your parent or legal guardian to open an account, and that parent or legal guardian must agree to the terms of this agreement. If you are unsure whether you have reached the legal age or do not understand this section, please do not create an account before seeking assistance from your parent or legal guardian. If you are the parent or legal guardian of a minor creating an account, you must accept the terms of this agreement on behalf of the minor, and you will be responsible for all use of the account or the company services using the account.

2. Privacy

2.1 Your privacy is very important to VEEPEE.G. To better protect your rights, we provide the VEEPEE.G Privacy Policy to explain our privacy practices in detail. Please review the Privacy Policy to understand how VEEPEE.G collects and uses information related to your account and/or your use of the services (“User Information”). By using the Service or providing information on the Website, you:

(i) consent to VEEPEE.G collecting, using, disclosing, and/or processing your content, personal data, and user information as described in the Privacy Policy;

(ii) consent and acknowledge that ownership of your user information is jointly held by you and VEEPEE.G; and

(iii) do not disclose your user information, directly or indirectly, to any third party, or otherwise allow any third party to access or use your user information without the prior written consent of VEEPEE.G.

2.2 Users who possess other users' personal data through the use of the Service (“Recipients”) hereby agree that they will (i) comply with all personal data protection laws applicable to any such data; (ii) allow users whose personal data has been collected by the Recipient (“Disclosing Parties”) to delete such data from the Recipient’s database; and (iii) in each of (ii) and (iii) above, allow the Disclosing Parties to review what information the Recipient has collected about them in accordance with applicable law and where required by applicable law.3. Limited License

3.1 VEEPEE.G grants you a limited and revocable license to access and use the Services in accordance with the terms and conditions of these Terms of Service. All proprietary content, trademarks, service marks, brand names, logos, and other intellectual property rights (“Intellectual Property Rights”) displayed on this website are the property of VEEPEE.G and the third-party owners (if applicable) identified on this website. No party accessing this website, directly or indirectly, grants any right or license to use or reproduce any Intellectual Property Rights, and no party accessing this website may claim any rights, title, or interest therein. By using or accessing the Services, you agree to comply with the copyright, trademark, service mark, and all other applicable laws protecting the Services, the Website, and its content. You agree not to copy, distribute, republish, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any part of the Services, the Website, or its content. You also do not mirror or frame any part or all of the content of this Website on any other server or as part of any other website without our prior written consent. Furthermore, you agree that without our prior written consent, you will not use any robots, spiders, or any other automated devices or manual processes to monitor or copy our content (such consent is considered standard search engine technology used by internet search websites to direct internet users to this website), mirror or build any part or all of the content of this website on any other server or as part of any other website. Furthermore, you agree that without our prior written consent, you will not use any robots, spiders, or any other automated devices or manual processes to monitor or copy our content (such consent is considered standard search engine technology used by internet search websites to direct internet users to this website), mirror or build any part or all of the content of this website on any other server or as part of any other website. Furthermore, you agree that without our prior written consent, you will not use any robots, spiders, or any other automated devices or manual processes to monitor or copy our content (such consent is considered standard search engine technology used by internet search websites to direct internet users to this website).

3.2 You are welcome to link to this website from your website, provided that your website does not imply any endorsement of or affiliation with VEEPEE.G. You acknowledge that VEEPEE.G may, at its sole discretion, discontinue the provision of some or all of the Services at any time without prior notice.

4. Software

4.1 Any software we provide to you as part of the Services is subject to these Terms of Service. VEEPEE.G retains all rights to software not expressly granted under this Agreement. Any third-party scripts or code linked to or referenced in the Services are licensed to you by the third party who owns such scripts or code, and not by VEEPEE.G.

5. Account and Security

5.1 Certain features of our Services require account registration by selecting a unique user identifier (“User ID”) and password, and providing certain personal information. If your chosen User ID is deemed offensive or inappropriate by VEEPEE.G on its own, VEEPEE.G has the right to suspend or terminate your account. You may be able to use your account to access other products, websites, or services that we have enabled access to or that are bundled or partnered with us. VEEPEE.G does not review and assumes no responsibility for any third-party content, features, security, services, privacy policies, or other practices of these products, websites, or services. If you do so, the Terms of Service for these products, websites, or services, including their respective privacy policies, will apply.

5.2 You agree to (a) keep your password confidential and use only your User ID and password when logging in, (b) ensure that you log out of your account at the end of each session on this website, (c) immediately notify VEEPEE.G of any unauthorized use of your account, User ID, and/or password, and (d) ensure that your account information is accurate and up-to-date. You are solely responsible for all activities that occur under your User ID and account, even if such activities or uses are not your responsibility. VEEPEE.G shall not be liable for any loss or damage caused by unauthorized use of your password or your failure to comply with this section.

5.3 You agree that VEEPEE.G may, for any reason and at its sole discretion, without notice to you or any third party, immediately suspend, freeze, or terminate your account and your user ID, remove or discard any related content using your account and user ID from the website, revoke any subsidies provided to you, cancel any transactions related to your account and user ID, temporarily or, in more serious cases, permanently withhold any sales proceeds or refunds, and/or take any other actions that VEEPEE.G deems necessary. Reasons for such actions may include, but are not limited to, actual or suspected (a) prolonged inactivity, (b) breach of the letter or spirit of these Terms of Service, (c) illegal, fraudulent, harassing, defamatory, threatening, or abusive behavior, (d) having multiple user accounts, (e) purchasing products on the website for commercial resale purposes, (f) unusual or excessive purchases of products from the same seller or related seller groups, (g) voucher abuse (including but not limited to selling vouchers to third parties, selling vouchers or other credits at a price higher than face value, and/or unusual or excessive use of vouchers on the website), or (h) For the business interests of other users, third parties, or VEEPEE.G. Using your account for illegal, fraudulent, harassing, defamatory, threatening, or abusive purposes may result in your account being brought before law enforcement without notice. If any legal dispute or law enforcement action arises relating to your account or your use of the Service for any reason,

5.4 A user may terminate their account if they notify VEEPEE.G in writing by email that they wish to do so. Notwithstanding any such termination, the user remains liable for any incomplete transactions (whether initiated before or after such termination), shipment of products, payment for products, etc., and the user must promptly contact VEEPEE.G and effectively execute and complete all incomplete transactions in accordance with the Terms of Service. VEEPEE.G assumes no liability and is not liable for any damages arising from actions taken pursuant to this section. The user waives any and all claims based on any such actions taken by VEEPEE.G.

5.5 If you are located in one of our approved countries, as updated from time to time, you may only use the Service and/or open an account.

6. Terms of Use

6.1 Your license to use this website and services remains valid until termination. This license will terminate in accordance with these Terms of Service, or if you fail to comply with any of the terms or conditions of these Terms of Service. In any such case, VEEPEE.G may terminate this license with or without notice to you.

6.2 You agree not to:

(a) Upload, post, transmit, or otherwise provide any illegal, harmful, threatening, abusive, harassing, frightening, painful, infringing, defamatory, vulgar, obscene, libelous, hateful, or racially offensive content;

(b) Violate any law, including but not limited to any laws and regulations relating to import/export restrictions, third-party rights, or our prohibited and restricted items policy;

(c) Upload, post, transmit, or otherwise provide any content featuring unsupervised minors, or use the Service to harm minors in any way;

(d) Use the Service or uploaded content to impersonate any person or entity, or otherwise distort your relationship with any person or entity;

(e) Falsify headers or otherwise manipulate identifiers to disguise the origin of any content transmitted through the Service;

(f) Remove any proprietary notices from the Website;

(g) Cause, permit, or authorize the modification, creation of derivative works, or translation of the Service without the express permission of VEEPEE.G;

(h) Use of the Service in any manner not permitted by any third party's benefit or license granted under this Agreement;

(i) Using the Service or uploading content in a fraudulent, unreasonable, false, misleading, or deceptive manner;

(j) Opening and/or operating multiple user accounts due to any conduct that violates the letter or spirit of these Terms of Service;

(k) Accessing the VEEPEE.G platform, opening a user account, or otherwise accessing your user account using an emulator, simulator, bot, or other similar hardware or software;

(l) Manipulating the price of any item or interfering with other users' listings;

(m) Taking any action that may undermine the feedback or rating system;

(n) Attempting to decompile, reverse engineer, disassemble, or crack the Service (or any part thereof), or to break or overcome any encryption technology or security measures implemented by VEEPEE.G for the Service and/or the data transmitted, processed, or stored by VEEPEE.G;

(o) Obtaining or collecting any information about other account holders, including but not limited to any personal data or information;

(p) (q) Uploading, emailing, posting, transmitting, or otherwise providing any content that you are not entitled to provide under any law, contract, or trust relationship (such as insider information, proprietary and confidential information learned or disclosed as part of an employment relationship or confidentiality agreement);

(r) Uploading, emailing, posting, transmitting, or otherwise providing any content that infringes any patent, trademark, trade secret, copyright, or other proprietary right of any party;

(r) Uploading, emailing, posting, transmitting, or otherwise providing any unsolicited or unauthorized advertising, promotional material, "spam," "junk mail," "chain letter," "pyramid scheme," or any other form of unauthorized solicitation;

(s) Uploading, emailing, posting, transmitting, or otherwise providing any material containing software viruses, worms, Trojan horses, or any other material designed to directly or indirectly interfere with, manipulate, interrupt, or destroy computer code, routines, files, or programs, or to limit the functionality or integrity of any computer software or hardware or data or telecommunications equipment;

(t) Disrupting normal conversation flow, causing the screen to "scroll" faster than other users' typing speed, or otherwise negatively impacting other users' ability to communicate in real time;

(u) Interfering with, manipulating, or disrupting the Service or the servers or networks connected to the Service, or any other user's use and enjoyment of the Service, or failing to comply with any requirements, procedures, policies, or regulations of the networks connected to this website;

(v) Taking any action or engaging in any behavior that may directly or indirectly harm, disable, overburden, or impair the Service or the servers or networks connected to the Service;

(w) Using the Service intentionally or unintentionally in violation of any applicable local, state, national, or international laws, rules, guidelines, directives, instructions, policies, or regulations, including but not limited to laws and requirements (whether or not legally binding) related to anti-money laundering or counterterrorism;

(x) Using the Service to violate or circumvent any sanctions or embargoes imposed or enforced by the U.S. Treasury Department's Office of Foreign Assets Control, the United Nations Security Council, the European Union, or the UK Treasury;

(y) Using the Service to violate the privacy of others or "track" or otherwise harass others;

(z) Infringement of VEEPEE.G's rights, including any intellectual property rights and any counterfeiting thereof;

(aa) Using the Service to collect or store other users' personal data in connection with the aforementioned prohibited acts and activities; and/or

(bb) Listing items that infringe on third parties' copyrights, trademarks, or other intellectual property rights, or using the Service in a manner that infringes on the intellectual property rights of others.

(cc) Instructing or encouraging other users to conduct transactions outside of this website.

6.3 You understand that all content, whether publicly posted or privately transmitted, is the sole responsibility of its source. This means that you (and not VEEPEE.G) are solely responsible for all content you upload, post, email, transmit, or otherwise make available through this website. You understand that by using this website, you may be exposed to content that you find objectionable, indecent, or offensive. To the maximum extent permitted by applicable law, VEEPEE.G shall not be liable under any circumstances for any content, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from or in connection with the use of or reliance on any content posted, emailed, transmitted, or otherwise made available on the website.6.4 You acknowledge that VEEPEE.G and its designated personnel have the right (but not the obligation) to pre-screen, reject, delete, stop, suspend, remove, or move any content, including but not limited to any content available to you on the website, at their sole discretion, and without any liability to you. Without limiting the foregoing, VEEPEE.G and its designated personnel have the right to delete (i) any content that violates these Terms of Service or our Prohibited and Restricted Items Policy; (ii) if we receive complaints from other users; (iii) if we receive notices or allegations of intellectual property infringement or other legal instructions or deletion requests; or (iv) if such content is otherwise objectionable. We may also block the delivery of communications (including but not limited to status updates, posts, messages, and/or chat) as part of our efforts to protect the Service or our users, or otherwise enforce the provisions of these Terms and Conditions. You agree that you must assess and assume all risks associated with the use of any content, including but not limited to any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you have not and, to the fullest extent permitted by applicable law, may not rely on any content created or submitted to VEEPEE.G, including but not limited to information websites in the VEEPEE.G forum and all other sections. You assume all risks associated with the use of any content, including but not limited to any reliance on the accuracy, completeness, or usefulness of such content.

You acknowledge that you have not and, to the fullest extent permitted by applicable law, may not rely on any content created or submitted to VEEPEE.G, including but not limited to information websites in the VEEPEE.G forum and all other sections. You assume all risks associated with the use of any content, including but not limited to any reliance on the accuracy, completeness, or usefulness of such content.

You acknowledge that you have not and, to the fullest extent permitted by applicable law, may not rely on any content created or submitted to VEEPEE.G, including but not limited to information websites in the VEEPEE.G forum and all other sections. 6.5 You acknowledge, agree, and consent that VEEPEE.G may access, retain, and disclose your account information and content to any legal, regulatory, or governmental authority, relevant rights holder, or other third party (if required by law), court order, or any lawful requirement of any government or regulatory body with jurisdiction over VEEPEE.G, or in good faith deem such access, protection, or disclosure reasonably necessary for: (a) compliance with legal process; (b) enforcement of these Terms of Service or our prohibited and restricted items policy; (c) responding to claims that any content infringes on third-party rights (including intellectual property rights); (d) responding to your customer service requests; and (e) protecting the rights, property, or personal safety of VEEPEE.G, its users, and/or the public.

7. Breach of Our Terms of Service

7.1 Breach of this policy may result in a range of actions, including but not limited to any or all of the following:

• Listing removal

• Restriction of account privileges

• Account suspension and subsequent termination

• Criminal charges

• Civil proceedings, including but not limited to claims for damages and/or temporary or injunctive relief

7.2 If you believe a user on our website has violated these Terms of Service, please contact us.

8. Reporting Intellectual Property Infringement

8.1 As stated above, VEEPEE.G does not permit the posting of goods that infringe on the intellectual property rights of brands or other intellectual property owners (“Intellectual Property Owners”).

8.2 Unless otherwise expressly stated, users are independent individuals or businesses that are not affiliated with Lazada, and VEEPEE.G is neither an agent nor a representative of the users, and does not hold and/or own any goods listed on the website.

8.3 If you are the owner of intellectual property rights or their duly authorized agent (“IP Agent”) and you believe your rights or your client’s rights have been infringed, please support your claim by filing an Intellectual Property Rights (IPR) form and providing us with the documents required below. Please allow us time to process the information provided. VEEPEE.G will respond to your complaint as soon as possible.

8.4 Complaints brought pursuant to this Section 8 must be provided in the form specified by VEEPEE.G, which may be updated from time to time, and must include at least the following: (a) the physical or electronic signature of the intellectual property owner or agent (collectively, the “Informant”); (b) a description of the type and nature of the allegedly infringed intellectual property and proof of rights; (c) a description of the nature of the alleged infringement, providing sufficient detail to enable VEEPEE.G to assess the complaint; (d) a URL containing a list of allegedly infringed intellectual property; (e) sufficient information to allow VEEPEE.G to contact the informant, such as the informant’s physical address, telephone number, and email address; (f) a statement from the informant that the complaint is made in good faith and that the use of intellectual property identified by the informant is not authorized by the intellectual property owner or by law; (g) a statement from the informant that the information in the notification is accurate, that the informant will indemnify us for any damages that may be suffered as a result of the information provided by the informant, and that the informant has the appropriate rights or is authorized to act on behalf of the intellectual property owner in all matters relating to the complaint.

8.5 VEEPEE.G acknowledges that manufacturers have the right to enter into certain exclusive distribution agreements or minimum advertising price agreements for their products. However, breach of such agreements does not constitute an infringement of intellectual property rights. As the enforcement of these agreements is a matter between the manufacturer and the seller, VEEPEE.G does not assist in such enforcement activities, nor does it enforce exclusive distribution rights or price controls, except in countries with specific laws governing selectivity or exclusivity.

8.6 Each seller agrees that VEEPEE.G and its affiliates will not be harmed by any claims, causes of action, damages, or judgments arising out of or in connection with any intellectual property infringement claims or the removal of any content or product listings.

9. Purchase and Payment

9.1 VEEPEE.G supports one or more of the following payment methods in each country where it operates:

(i) Credit Card

Card payments are processed through third-party payment channels, and the types of credit cards accepted by these channels may vary depending on your jurisdiction.

(ii) Cash on Delivery (COD)

VEEPEE.G offers Cash on Delivery (COD) services in selected countries. Buyers can pay cash directly to the delivery agent upon receipt of the purchased goods.

(iii) Bank Transfer

The Buyer may make payment to our designated VEEPEE.G Guarantee Account (as defined in Section 12) via ATM or online banking transfer (“Bank Transfer”). The Buyer must provide VEEPEE.G with a transfer receipt or payment transaction reference via the “Upload Receipt” function in the VEEPEE.G app as payment confirmation. If VEEPEE.G does not receive payment confirmation within three (3) days, the Buyer’s order will be cancelled.

(iv) Installment Purchase Scheme

For orders exceeding RM 500, the Buyer may make payments in installments. Installment payments are processed through third-party channels. Currently, Maybank and Public Bank support installment payment schemes.

(v) Deferred Payment Using SPayLater Service (if applicable)

The Buyer may use the SPayLater service provided by SeaMoney Capital Malaysia Sdn. Bhd. Limited (“SeaMoney”) to deferred payment for eligible orders. To provide the SPayLater service, SeaMoney will enter into receivables purchase arrangements with qualified sellers, allowing sellers to sell buyers' receivables to SeaMoney in exchange for SeaMoney's payment.

9.2 Buyers may only change their preferred payment method before payment.

9.3 VEEPEE.G shall not be liable for any loss or damage caused to the buyer due to incorrect shipping and/or payment information entered by the buyer, or due to erroneous remittances by the buyer for the purchase of goods. We reserve the right to check whether the buyer is duly authorized to use certain payment methods and may suspend transactions until such authorization is confirmed, or cancel the relevant transactions if such confirmation cannot be obtained.

10. Seller Wallet

10.1 Your account allows the storage of funds received from your sales revenue on the platform (“Seller Wallet”). This sum, minus any withdrawals, will be reflected in your Seller Wallet balance.

10.2 You may submit a maximum of one transfer request (“Withdrawal Request”) per day to transfer funds from your Seller Wallet (not exceeding your VEEPEE.G Wallet balance) to your associated bank account (“Associated Account”). VEEPEE.G may also automatically transfer funds from your Seller Wallet to your Associated Account periodically, at VEEPEE.G’s discretion. VEEPEE.G can only process such transfers on business days, and such transfers may take up to two business days to be credited to your Associated Account.

10.3 Sellers are entitled to one (1) free withdrawal request per week (“Weekly Withdrawal Limit”). For each additional withdrawal request exceeding the Weekly Withdrawal Limit, VEEPEE.G may charge a fee of RM0.12 (“Withdrawal Fee”). The Withdrawal Fee is subject to Sales and Service Tax (“SST”). VEEPEE.G may change the Weekly Withdrawal Limit and Withdrawal Fee at its sole discretion.

10.4 Payments for goods sold on VEEPEE.G shall be credited to your Seller Wallet within three (3) days after delivery of the goods to the buyer or immediately upon the buyer's confirmation of receipt.

10.5 Once submitted, you may not modify or cancel a withdrawal request.

10.6 In the event of an error in the course of any transaction processing, you authorize us to initiate a debit or credit entry to your designated bank account to correct the error, provided that any such correction complies with applicable laws and regulations. If we are unable to deduct funds from your designated bank account for any reason, you authorize us to resubmit the deduction, along with any applicable fees, to any other bank account or payment instrument you have filed with us, or to deduct the deduction and applicable fees from your Seller Wallet in the future. If we are unable to credit funds to your alternative account for any reason, we reserve the right to process or dispose of such funds in accordance with applicable law, including, as required by the Unclaimed Funds Act, to the Unclaimed Funds Registry (Jabatan Akautan UK) (the “Registry”). In this case, you can recover your unclaimed funds directly from the registration service provider, minus any fees or charges that may be levied, without needing to pursue further claims against us.

10.7 You authorize us to initiate debit or credit entries to your seller wallet for:

(i) to correct any errors in transaction processing;

(ii) for VEEPEE.G to determine that you have engaged in fraudulent or suspicious activity and/or transactions;

(iii) related to any lost, damaged, or incorrect items;

(iv) related to any rewards or rebates;

(v) related to any uncollected fees;

(vi) related to resolving any transaction disputes, including any damages due to or derived from you;

(vii) related to any prohibited items or items detained by customs;

(viii) related to any change of mind agreed upon by both the buyer and seller;

(ix) to recover any outstanding amounts owed to us (including late fees and/or interest);

(x) to purchase advertising credits if you have activated the advertising credit top-up feature and your advertising credits are below your minimum advertising credit balance.

10.8 We reserve the right to restrict, freeze or suspend your seller wallet for any reason, including if you fail to repay any outstanding payments owed to us by the due date.

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